Customer Privacy Policy

At ROWA, we value the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our e-commerce website.

  1. Information We Collect: We may collect personal information from customers when they visit our website, register an account, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include but is not limited to:
  • Name
  • Contact information (email address, phone number, mailing address)
  • Payment information (credit card details, billing address)
  • Demographic information
  • Preferences and interests
  • Any other information voluntarily provided by the customer
  1. Use of Information: We use the information collected for the following purposes:
  • Processing and fulfilling orders
  • Improving our products and services
  • Personalizing the customer experience
  • Sending promotional emails or newsletters about new products, special offers, or other information we think customers may find interesting
  • Conducting market research and surveys
  • Responding to customer inquiries and providing customer support
  • Preventing fraud and ensuring the security of our website and customers' information
  • Complying with legal obligations
  1. Disclosure of Information: We may share customers' personal information with trusted third parties who assist us in operating our website, conducting business, or servicing customers, such as payment processors, shipping partners, and marketing service providers. We may also disclose personal information when required by law or to protect our rights, property, or safety, or that of others.

  2. Data Security: We implement a variety of security measures to safeguard customers' personal information and maintain its confidentiality. These measures include encryption, secure socket layer (SSL) technology, firewalls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  3. Cookies: Our website may use cookies to enhance the customer experience and track usage patterns. Customers can choose to accept or decline cookies through their web browser settings. Please note that disabling cookies may affect the functionality of the website.

  4. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage customers to review the privacy policies of these websites before providing any personal information.

  5. Children's Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

  6. Changes to Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Customers are encouraged to review this Privacy Policy periodically for any updates.

  7. Contact Us: If you have any questions or concerns about this Privacy Policy or our handling of personal information, please contact us at

By using our website, customers consent to the collection and use of their personal information as described in this Privacy Policy.